How is the treatment going?

Your appointment means that you automatically accept the following rules:

1. One psychotherapeutic session lasts 50-60 minutes, and a medical session lasts up to two hours. The session starts only at the appointed time (even if you come early) and ends when it is over (even if you are late or do not have time to tell something important). Time belonging to other clients is their property. Personal time between sessions is necessary for professionals to rest and recuperate.

2. In cases where the patient's psyche is slow and it is necessary to extend the session as an exception, this overtime is paid in proportion to the tariff.

3. If you are late, the session time will not be extended and you will be charged in full. The Center has the right to cancel the appointment, taking into account its financial cost, if you are 20 minutes or more late. If the specialist is able to see you after your delay, the time of delay is paid additionally at the current rates.

4. To make an appointment for a primary diagnostic appointment, you must make a prepayment within one day and send a receipt or screenshot to the administrator. If payment is not received by the end of the next day, your reservation will be canceled.

5. If you cancel your appointment 24 hours or more in advance, the prepayment is refunded in full, 50% of the amount is refunded within 6-24 hours. In case of cancellation less than 6 hours in advance, the prepayment is not refundable, but the appointment can be rescheduled for another day.

6. A session missed without notice is subject to full payment, regardless of the reason for the missed appointment. By missing an appointment without notice, you deprive the specialist of work and the opportunity to offer this time to another client. We count on mutual respect and responsibility for our obligations.

7. The Center has the right to refuse to provide further services if you do not fulfill the conditions of therapy, including the completion of independent (home) tasks.

8. No personal data and details of your sessions will be disclosed by the center to third parties, either orally or in writing, including your family members or relatives, without your written consent, unless this condition is contrary to the laws of Ukraine.

9. You undertake to maintain the confidentiality of the Center's copyright regarding the details and specifics of the therapies used.